Upcoming Events
Dunedin ICT Community - Drinks, Meal and Get Together!
Come and join the Dunedin Branch of IT Professionals NZ for our monthly social get together for the local tech community. This month, meet us at Thai Hanoi and catch up with others in the Dunedin ICT Community.
Customer Service Excellence for IT Professionals
Demand for customer service skills in the IT field is on the rise. Customer support is not just about solving technical problems. Customer service is not just about explaining how your products work or when new products are available. This half-day course is designed for tech-savvy people who want to communicate confidently and effectively with customers.
Written Communication for IT Professionals
Effective communication between Technical Professionals and the rest of the organisation is a critical factor in the success of any business. Engineering and IT solutions impact on every part of modern business so being clearly understood is vital. This half-day course is designed for Technical Professionals who want to communicate more effectively with other parts of the business. In particular, the course is for those who wish to be more concise and compelling in written communication.
Developing Resilience in IT Professionals
The happiest and most successful people are those who develop resilience to set-backs in life. It is no secret that our IT Professionals are suffering high levels of mental stress - and it is no surprise! This half-day workshop looks at resilience and how to ensure you and your staff can recognise the danger signals and act before they are overwhelmed.
Business case essentials
How are decisions made in your organisation? Are there projects that get started, but nobody is sure why? And are there projects that never seem to deliver the value everyone seems to expect? The ability to define and describe an idea, and get support for taking action, is the primary purpose of a business case. But in many cases, this is overlooked. This half-day workshop will help you put together strong business cases that work.
Intro to Project Management
This half-day course introduces students to the fundamentals of project management, it's terminology, techniques and tools - ideal for anyone managing small projects or looking to move into project management.
Strategy that delivers
You have an executive that has defined the strategic direction, set business goals and objectives, and created a business plan. Great - now how do you decide what sort of ICT investment is the right for you? How do you create an IT strategy that supports those goals? Do you even need an IT strategy? David Spaziani delivers this half-day workshop on setting direction and strategy.
Introduction to DevOps
DevOps aims to establish a culture and environment where building, testing, and releasing software can happen rapidly, frequently, and more reliably, and is sweeping though the IT community at a startling pace. This course covers what DevOps is, how it transforms traditional thinking, and will start attendees on their DevOps journey.
Introduction to Enterprise Agile
Agile has escaped IT and is now impacting the way we run organisations and even society as a whole. It is already part of the vision and strategy of many organisations in NZ. Information Technology is seen as the centre of excellence for Agile, and many CIOs are being tasked with disseminating it through the enterprise. This course will look at these new ways from an organisational perspective, and map IT's role in influencing and leading a transformation.
People Management Made Easy
Many technical professionals find people management perplexing and time-consuming. They need quick ways to establish a staff-driven, high-performance workplace where people show initiative, make the appropriate calls and don't need caretaking. Learn how to change the way people think, feel and act. Participants leave with immediate changes in their approach that will create a different response from staff, reducing stress and improving results.
People Management Made Easy
Many technical professionals find people management perplexing and time-consuming. They need quick ways to establish a staff-driven, high-performance workplace where people show initiative, make the appropriate calls and don't need caretaking. Learn how to change the way people think, feel and act. Participants leave with immediate changes in their approach that will create a different response from staff, reducing stress and improving results.